Sign-up for a free-trial and we'll send you your permanent license! Here is what you get: This offer ends July 14, Synthetic Transaction Monitoring Vs. When To Use Each Approach?

In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring. If you are experiencing a similar issue, please ask a related question. Lync with Excahnge UM integration. When I turn on call forwarding, if I select to forward the calls to my mobile number as configured in my Lync client, the call is unable to be forwarded and goes straight to my Lync voicemail and in the Lync logging tool I get "INVITE sip: However, if I set it to forward to a "New Number or Contact" and manually enter the same phone number in any format - E.

Does anyone have any idea what might be happening here and how to fix it? Voice Over IP 2. Microsoft Server OS 1. Microsoft Legacy OS 1. The outboundrouting log shows details on the dial plan chosen and why it is unable to modify the number. Thanks wvanschaik71, I tried your suggestion and the log file was empty. I even tried bumping up the logging level to All, but it was still empty. Strange to hear you have an empty log.

I just reproduced the scenario and it gives me the output as expected. I played a little bit with the telephone number in AD to reproduce your issue, resulting in a number that fails to normalize it was originaly set in E format. When you run the Update-CaAdressbook cmdlet in Lync powershell you'll find a warning in the lync server eventlog stating: One or more phone numbers failed to normalize.

One or more phone number attributes in Active Directory contained text that could not be normalized.

New Tool: Lync Call Forwarding Information Tool - Anthony Caragol's Skype for Business Blog

Refer to the documentation for a description of the built-in generic normalization rules. Use the ABServer -dumpRules command to see all the rules that Address Book Server is currently configured with. A good blog on how to normalize those numbers from AD can be found at: Hope this helps in troubleshooting.

Ok some more strangeness.

New Tool: Lync Call Forwarding Information Tool - Anthony Caragol's Skype for Business Blog

I don't get any warning messages in the log when I run the Update-CsAddressBook cmdlet. Also, when I forward calls to the manually entered number, I do get output in the LyncLogger Tool with the OutboundRouting Level set to All. There are no messages in the output only Traces I assume because the call forward works.

Again, however, when I try to forward to my mobile number as entered in the Phones options of the Lync client the log is empty - as if it isn't even trying to dial out. I currently don't have phone numbers entered for any of our users in AD. Is it strictly required that the phone numbers be entered there?

When they exist in AD, they will be prepopulated towards lync by the addressbook part. Can you confirm you typed the mobile number yourrself in the Lync client? And does it fail on forward as well as simultaneous ring?

Also, is your Lync client updated with the latest service packs last one from last week, bringing it to release 4. I'm just trying to get a clear picture on your environment to see if i can reproduce it for you.

Well it doesn't make much sense to me why this changed things, but after upgrading my Lync client to the latest release, Call Forwarding and simultaneous ring are working with the number entered in the Mobile field of the Lync client.

Thank you for your help! Author Closing Comment by: Agin, not sure why upgrading the Lync client changed anything, but it's working now.

Question has a verified solution. IMCEAEX NDRs after migrating PSTs to Exchange or Office How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X addresses. Fix for an Invalid certificate and related issues.

This article will help to fix the below error for MS Exchange server I.

Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…. Building Probability Models in Excel Part 6: Investment Modeling Using a Log-Normal Distritribution.

The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul….

Embedded vs hosted images in email signatures. To add imagery to an HTML email signature, you have two options available to you. The vast majority of email clients display l…. How to Prepare for and Navigate a Ransomware Attack. Course of the Month 9 days, 18 hours left to enroll. MCSA Configuring Windows 7 Exam Join the community of , technology professionals and ask your questions. Join our community for more solutions or to ask questions.

Join Now For immediate help use Live now! Keep in touch with Experts Exchange Tech news and trends delivered to your inbox every month. Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center. About Us Who We Are Join Our Team Blog Contact Us Advertise Affiliates Mobile App Reviews Hall of Fame. Covered by US Patent.

Privacy Policy Support Terms of Use.