Based on 59 ratings out of 60 reviews. Compare Online Financial Advisors Research top Online Financial Advisors recommendations on ConsumerAffairs. EDWARD JONES, Columbia Dr, Pueblo, Co. All I had to do was leave it in for 1 year before I took anything out. She just happen to quit or was canned after 11 months. Wonder how much she got for this lie. Guess they heard about the Fiduciary clause and thought if they started to tell the truth now it was alright.

I guess this worked with other people who had to have this money to survive. It will take me another 3 years to get back to , so made no money for 6 years they used my money.

I would think EJ would do background checks on these people being the reputable company they are, just don't google them. So when they sent me a letter to make them custodians of my account in Dec. This is pretty apparent that they were working for their best interest and not their client. Didn't seem like it would do any good to do their complaint dept. When I first started to invest I went to Edward Jones. It was a young man who had just started up. He didn't take my order but said he would look at Nash Finch to see if it was a good investment.

Later that day I visited him again and he recommended against it because of debt. Decided to do my own thing for awhile and was successful but did not like do it. So decided to try an Edward Jones broker that some of my relatives had used. Went to see him and went through my portfolio with him. I had bought a drug company called IVAX. He asked me about it and I told him I bought it because the leader of the company was always buying back its stock.

Again traded on own buying adding a new stock MDU to my portfolio. Went to see new Edward Jones broker asking to buy more MDU.

In addition to these gems they also recommended Citi bonds a burn job and some Williston Basin stock also a bust.

I believe my Edward Jones representatives made as much in my account as I did. Closed one account that was basically in cash last Friday and it is now Wednesday and transfer still has not hit bank. Tempted to sue for lack of fiduciary responsibility, believe this is widespread enough it could be a class action. In Octoberafter having met with an Edward Jones Financial Advisor in Kirkland Washington for the first time, I was advised that my financial situation allowed me to retire at 65 years of age instead of having to wait until She transferred everything I had from Fidelity to Edward Jones saying there would be a "one-time charge of 2.

I thought that was high but liked the idea of no further charges. She placed me into 13 different Mutual Funds with American and Franklin Funds advising that it was to diversify.

It wasn't until I went to a Retirement Seminar months later that it was brought to my attention that I had been charged 3. Morningstar ranks Mutual Funds from Stars Bronze, Silver and Gold. When I asked her about this, she became angry that I was questioning her. I realized I could no longer trust her and therefore could no longer work with her.

I sold all of my Funds and transferred the cash back to Fidelity, where it has remained as cash since I am afraid to trust anyone again. I had only been with EJ for about months. I was just told my complaint had been denied. If I had known then what I know now about Edward Jones, I would never have gone with them. I think their customer service has been terrible. I have had to call them repeatedly to see where my complaint stood. I feel they did not listen to anything I was saying.

They do not record their conversations and they do not allow you to see your record so it was my word against theirs and, of course, they believed their Advisor over me.

I have tried to work this out with them but they have refused to work with me. My only option now is to contact FINRA to see what they can do to help. It takes a lot to inspire me to write a review, good or bad. My experience with Edward Jones has been the worst financial related experience in my life. There was a total lack of concern to get my and our employees' money invested properly, one employee never got his money into an account at all as he thought he had, his deductions just went into a money market fund making nothing, for a year!

No one at EJ bothered to say anything to him or follow up with any of us. My funds also languished in this money market fund for many weeks, of the choices told to me, I picked 2, no contact from them telling me one fund was not really available, I had to contact them to ask why nothing was going into my chosen funds.

Then they say "oh you have to wait for us to mail you a new form, and mail it back. Then my bi-monthly deposits would not show up in my account sometimes a month later. Long story short, our company chose to move our accounts over to ADP, then EJ takes weeks of prodding to make this happen, then rather than transferring funds into our ADP K accounts, they send all our checks to the owner of the company, no notice to anyone, so the checks sit in a mail box for some time before the owner comes home and finds them in the mail.

Now none of us knows how to properly get these funds deposited into our ADP K accounts as they are not made out to us individually. Never do business with EJ, especially in Sandpoint, Idaho. After over 25 years with Edward Jones, I closed my account in January Received all tax info except for one was sent with incomplete figures and was checking weekly with the online access for those final figures. With no prior warning or communication I discovered this week that my online access is now denied for the accounts as they are closed!!!

When I inquired about this with both my local investment office and the online "Help" number, the response was basically "Too bad, so sad"!! I do my taxes electronically and now cannot pull those figures over electronically as I no longer have the access to that information. Warning to anyone else who has or is thinking about closing Edward Jones accounts. Frankly in this day and age and electronic environment it is beyond logic that this business practice exists.

At the very least, the account s information and accessibility should remain available until after April 15th of each year!!! How do I know I can trust these reviews about Edward Jones? For more information about reviews on ConsumerAffairs. I went Edward Jones in January Thinking I didn't know too much and put my faith in them. As I sat in his office he told me he thought I should sell Home Depot.

I told him I really didn't want to sell it as I inherited the stock and wanted to keep it. I bought a small amt of Apple and Twitter. In the meantime Home Depot was going up in price. I called Corporate because I was upset. They investigated and said nothing I could do because I sold it.

When I went to transfer to another E. Jones no one would take account. I had to sell what was left through my Agent. Needless to say I lost a lot of money. I am a senior and was counting on that money. They nickel-and-dimed me with fees. I hope I have saved someone from making the same mistake.

I would of done better on my own. I had an account with EJ for many years and contributed many thousands in fees to them. Now that I have closed the account they are not allowing me to access my tax info electronically, per their policy.

This means that instead of a simple import into TurboTax, I now have to manually input, into various tax forms, the many trades executed by EJ from a page statement. Everyone who closes their account will encounter the same problem. Other financial institutions that I deal with do allow downloads from closed accounts, as you still have to file your taxes on the previous year's activity and they have profited from your business.

By the way, the reason I closed my account was that I consistently lost money yearly with them while paying many thousands in fees.

It's a lousy company. Edward Jones agent sold me an annuity with many promises of how it would step and lock in new highs every time the market set a new high. Once confronted about his lies, he said "I never said that", or "Maybe I told you wrong".

If you want to be ripped off invest with Edward Jones M.

Office Castle Rock, CO. All I had to do is put the money in a cd and watch it grow.

Edward Jones to keep commissions under 'fiduciary rule' | Business | bozunoteyuta.web.fc2.com

I'd like to warn the public that if you have any issues of any kind including my experiences of Broker misconduct disclosing my personal info to other Brokers when attempting to move my account from her custody to their transferring errors moving my investment accounts to them and they invested my two retirement account improperly and refused to correct it when I discovered it years later. Beware that the SEC only takes the complaints. They do not help and when I attempted resolution with regarding to my investments accounts they invested my ROTH account into my Standard IRA account so now not only did I not receive credit on my Income Tax return, I now have to pay taxes on the redraw of the funds I already paid taxes on!

FINRA, a branch of supposed investment regulators that a consumer supposedly can turn to for such matters, told me to hire a lawyer. No one wants to help and Edward Jones doesn't do a thing about misconduct of their Brokers. I have undisputable proof and received a letter back from their Compliance Department, same experience with the retirement account issue that explained nothing. Just said they looked into it and that now they considered the case closed, no explanation whatsoever.

It's all for show to make the consumer comfortable that there is supposedly safeguards in place.

PLEASE DON'T BE FOOLED. I plan to call my Legislative representatives to see if they can help me since Edward Jones won't. I have been dealing with the hell regarding this issue for several years now.

They are deceptive so don't be fooled. I learned the hard way, don't you make that mistake. They seem fine until there's a problem.

Edward Jones Review - Worth Paying for the Annual Fees?

My husband passed away recently, and I have been trying to close his accounts, including his Edward Jones account. I am the executor and have supplied them with the paperwork authorizing me to do this. However, they are refusing to close the account.

Instead, they are insisting that I transfer it to a Fiduciary account to be held by them!!! I already have an Estate account!! I have provided the very same documentation to other accounts, with no problems. I would highly recommend NOT putting ANY money with them, unless you don't care if you ever see again!

In that case go to the Casino or play the lottery, you'll have more fun throwing the money away. Rolled over my deceased husband's IRA to Edward Jones 2 months ago. It seems a bit excessive for something that was suppose to be safe.

I feel because I know very little about the market that I am being fleeced. Looking for other options. He wanted to sell us some stock. We were not interested. I said if and when I was interested in investing with him I would call him. He gave me his card and I gave him mine. This was early Spring last year A month or so later I started to get emails then phone calls.

I kept stating I would contact him when I was ready to do anything. He just would not give up. Then he contacted me about some Disney Stock. Again he just wouldn't stop. So he finally wore me down and we invested 10, As soon as it goes up some we are pulling out and I never intend on doing business with Edward Jones ever again.

I also would never refer anyone to them. I have never had an experience with anyone such as that in my life. He no longer works there not sure why.

I will never do any new business with them. I created a fund through Edward Jones for my daughter when she was a minor. She has been of age for over 15 years. I recently made an attempt to have the account moved to her name through the broker in Mt. Horeb handling the account. Instead edward jones stock brokerage fees helping he binary options with the completion of 101 course as the agent.

Currently I now have no broker to perform the transfer. Do yourself a favor by saving time and money by saying NO to Edward Jones and investing on your own or with a fee-based advisor or someone who at least offers low-cost investment options.

Edward Jones' fees are insanely high. I recently requested a transfer of my Edward Jones Roth IRA account to another brokerage because I was tired of paying the annual fee EJ IRA fee.

Yes, you read that correct. THAT'S TWICE THE AMOUNT WITHHELD You mean to tell me they stock market investing beginners guide not check my account statement to see that I had already paid the annual fee BEFORE transferring my account. Stay away from Edward Jones.

Fraudulent activity on my retirement account at Edward Jones. They will not provide any statements other than money has been withdrawn under my name. Well, I have news for Edward Jones, I have not withdraw these money. Edward Jones is really bad company to invest with. Right now I am working with the Police, State Attorney, BBB and FTC to rectify this issue. If you have any money with Edward Jones, do yourself a favor and take them somewhere else before they will misplace them and blame you for it.

Trust me it is not easy to fight big companies, but I will do my best to fight them. My mother passed away recently, and I have been trying to close her various accounts, including her Edward Jones account.

I am the executor and co-trustee of my mother's trust. However, they are refusing to close the account unless my sister signs on to release the funds TO THE TRUST. I have provided the very same documentation to three other accounts, with no problems. I now have to get my attorney involved to help them with their reading comprehension. I would highly discourage anyone from putting any money with these people. If you don't want to see it again, you'll have more fun throwing the money out of a stock broker drug test window.

An Aunt recently passed away and I, along with a few brothers and cousins, received notification from an Edward Jones Rep or agent, concerning a Revocable Trust my Aunt had, how to get money quickly on msp which an Edward Jones Rep accepted the trusteeship and custodianship.

E J sent a notification letter explaining a bit about the estate settlement process, etc. Edward Jones was the Investment firm my Aunt utilized prior to her death. The real reason I am concerned is that the Edward Jones Rep is also named as a equal Beneficiary of the trust, along with my brothers and cousins, etc. I did not know my Aunt real well, but I understand she was in a care facility for a number of years prior to her death.

I have heard a bit about her programs technical analysis stock markets forex market state, but will not go into that here. Am I wrong here to be concerned? This just does not sit well with me. I was a quite removed from my Aunt, so I feel fortunate to have been remembered by her at all.

I knew about Edward Jones and what a bad investment company they were because I researched them before opening my first Roth IRA at age I instead went with Vanguard. How to begin trading in tf2 was 10 years ago.

For those not in the know, Ed Jones is bad because they fleece you in fees. Both fixed fees and the variable expenses of their investment picks. They make commission option trading investopedia their selections. Or as they call it "revenue sharing". They make sure you sign the fine print about that and the fees when you open an account.

Now I'm sure the people who work for them are nice.

Top 60 Complaints and Reviews about Edward Jones

You probably know a person or two who works or started working for them. Like insurance, they like to hire people college grads anyone? It's why they're quite popular despite how bad they are. Now I understand people need to make money. But that money should be earned and often times, it isn't.

The company's policies are horrid. They are a middle man who put you in investments that likely aren't in your best interests, but theirs.

If you took a little time and researched basic investment advice, you could be a passive investor in a balance or target date mutual fund and probably come out way ahead ichimoku cloud trading strategy going with this company.

In fact, I guarantee you would. My personal story is that my small employer decided to switch to Ed Jones as their "retirement expert" to handle the employees ks. It was really a Sep IRA, but that's what they called it. Now I wasn't thrilled about this and I believe they made the decision because of personal connections or a mutually beneficial business relationship.

It wasn't my call to make so off we switched. Frankly I had to transfer my account over around to Ed Jones mid May I then took another job in June with a much larger company. Guess what funds they offered their employees? There's a reason both them and Amazon and other big companies use them for their employees. Now I was given some interesting advice by both the Ed Jones advisor and his assistant.

The assistant was insistent I invest right away into their funds.

I politely declined and kept in cash, knowing I was probably going to be switching jobs soon and not wanting to pay transaction fees. She hinted I would have to pay taxes on the whole amount if I didn't invest with them in a certain time. Now I know Graph of the stock market crash of 1929 wouldn't have to if the direct transfer was done correctly. And I think she knew this, with how long she'd be working there.

But I suppose I could be wrong about that and maybe she really didn't know. Because investing such a large amount in any one stock is extremely risky. The whole "don't put your eggs in one basket" elementary idea. They went from being relatively forgotten to some bigs wins with the iPod and iPhone. It's unlikely those gains would be seen again. At least for the foreseeable future. So no, I didn't think now was a good time to get into Apple, just from my take on where they're headed.

The other 2 mutual funds utilities and a bond fund he had me in were high in fees. Ridiculous when you're use to. So I switched my work Sep IRA over to my Vanguard IRA, who did most of the work to transfer it.

But I should have realized who I was dealing with. I got my statement today. But I'm not surprised, just ticked off that they can charge a year's worth of account maintenance for a month and a half of service. But of course they don't pro-rate fees. If you haven't learned by now from this review and others, they aren't exactly concerned with going out of their way for the consumer. Do yourself a favor by saving time and money by saying no to Edward Jones and investing on your own, going with a fee-based advisor, or someone who at least offers low cost investment options.

Just go to Vanguard's website and open an IRA. Put it in a target-retirement fund. You chose the year you plan to retire. You're already better off than doing any investing with Ed Jones.

Jones advisor wanted to buy Chevron. I reluctantly agreed, making clear if no profit I would move acct. She bought CVX and again when price falling.

I am holding, hoping oil goes back up. All oil stock PE too high. We opened and funded our accounts the latter part of May. At that time it was suggested we each invest in American Funds. Meanwhile we sold the funds for a loss and are considering court action.

Last night I got a call from a telemarketer. They identified themselves and said Edward Jones sold them my number.

Beware giving Edward Jones your personal data. I originally thought that in opening an account and NOT using advising services was FEE FREE So complete length of time I have had my account with Edward Jones has been I have contacted the and local office and have only been told, "we don't prorate the fees".

However I'm not asking them to even prorate the fees, I am just asking NOT to be charged for fees I don't owe. It appears Edward Jones motive is to charge excessive and unearned fees, especially the close-out fee which is 3 times in excess of what the industry standard appears to be. Telling people these fees 'are the norm', when they absolutely must be the highest in the industry.

My employer suggested we move from Principal Funds to Edward Jones. Signed paperwork to open the account. I said no, that I wanted my investment to remain in an Index Fund as I have with Principal Funds and we left it at that. JanuaryI received an End of Year Statement from Principal Funds indicating nothing had been rolled over. I was told the account had been created but nothing had been deposited.

I was told I needed to fill out a Transfer Form. I said "I did that already". I stock market falls 777 points told to do it again which I did promptly. January 26th, I received a voicemail message indicating the rollover from Principal Funds had taken place and all was in order.

Mid-March, I received a voicemail message wanting to know what to do with the cash I was accumulating. The message was, "All I need is a quick verbal over the merrill lynch stockbroker salary to get things in motion and I will send a Letter of Standing Instruction to take care of further purchases.

You won't be bothered any longer. I said "I wanted the cash invested in the Principal Funds Index Fund that rolled over to my Ed Jones Account. The fees are so pivot point binary option strategy system 2016. I phoned him back and told him "no I wanted my contributions to be invested in an Index Fund.

He pulled out another Letter of Standing Instruction for me to invest my contributions in yes, you guessed it! The John Hancock Lifestyle Growth PTF A. He said, "I need instructions on how to invest the cash that is building in your account. I said, "let's just let the cash build. It's not too late to cancel it if you want, but you need to call me back soon. I'M DONE WITH HIM! We talked for nearly an hour about what to do with the 'cash' in my account and he forgot he used the entire amount and put through a 'buy'!

I have no cash and he can't remember? I'm not necessarily upset about the transaction - it's actually what I've been wanting to happen for the last 5 months since November 11th.

Edward Jones Review - Worth Paying for the Annual Fees?

I told the 'powers that be' at work and heard similar stories. The good news is we're moving our retirement investments to another company! Long story short, I let them recommend stocks. In a year when the market went up I lost 16, Cenovus was the biggest loser.

There's obviously some kind of scam relation going on there. I filed complaints with FINRA. I honestly don't think anyone really cares including the government. Too many people in on the scam.

When investing you either make money or you don't. With EJ I did not make money. EJ proved themselves failures. My EJ financial adviser put my money in mutual funds and he told me it will take about 6 months on average to make money and 2 years is more than enough time for my holdings to make money. As the markets tanked my adviser told me to buy against the tide sales pitch and I asked my adviser why he sold me oil stocks at the top peak before oil prices tanked and his excuse was "nobody can predict the markets".

I don't care about excuses. After 2 years I sold off all my accounts with EJ and fired my adviser and EJ. I will never do business with EJ and do not recommend them. Edward Jones either scams customers or does not know what they are doing with customers' money.

I made the mistake of rolling over my Personal IRA from my bank into an investment portfolio at Edward Jones. Boy, was that EVER a stupid move! This just doesn't sit well with me, so I call the Edward Jones office to ask about it, and of course, I got nothing but a bunch of runaround. Nobody there can, or will, explain to me why my portfolio has lost so much money so fast.

It's totally unacceptable to me, not only that my portfolio has lost so much in so little time, but that nobody can, or will, explain it to me. Obviously these ripoff artists care nothing about their client's money! Otherwise they'd be doing a much better job at protecting their client's money! These thieves have just lost another client! Fiduciary irresponsibility - My brother put mom's trust in EJ.

When I got part of it, the advisor called and said "Oh, Ebola, the world is ending But, the advisor sold all my stock, of course to his great advantage. I have been fighting this for over a year going up the chain and to a pro bono lawyer it's not enough to hire a real lawyer and EJ just does not respond to the lawyer's requests. But also offers no explanation for not having my permission to touch my money. Even the SEC won't help, and I reported it to Virginia and they haven't responded in over a year.

What can I do? Edward Jones offices around the country hang plaques that tout Edward Jones as winner of JD Power and Associate's "One of the Best Companies to Work For. At the end of the day it's their client that pays the overhead for their 11, brick and mortar branch offices across the country, the sports domes, the billboards, the TV commercials. While I don't think my Edward Jones adviser a friend of the family actually ever set out to intentionally do me wrong, the company is structured so that advisers are commission based salesmen.

They are encouraged to promote mutual funds like American Funds which have ridiculous loading fees of 5. They will tell you that choosing "Class A Shares" with loading fees is good because these funds have no sales fees later and lower expense ratios than Class C shares, and if you are to hold funds for a long time, in the long run this is better.

While this Class A vs C is true of American Funds, what they don't tell you is that other fund families have no loading fees and lower expense ratios as American funds class A shares. American Funds has very cozy relationship with EJ - they get a commission on the loading fees AND on the high expense ratios you pay even with Class A shares are partially comprised of whats called 12b-1 fees - that's an ongoing finders fee that American Funds is kicking back to EJ for getting you into their fund!

If you are savvy enough to choose your own investments and buy mutual funds not associated with EJ, they are still going to take commissions far greater than other brokerage firms.

That's money they take as a commission for a process that is fully automated and as far as I know this commission on divined earnings is not something any other major brokerage firm does. Now, 10 years after mediocre returns at best, having made EJ thousands of dollars of my hard earned money and all I have to show for it is a stack of their annual Birthday and Christmas cards no i didn't really save these.

I've realized why savvy investors gibe EJ customers with "How are those American Funds doing: P" and calling them "Jonestown" followers. I for one can't drink the green Kool Aid any longer! It is extremely easy to move your IRA or other investments to another broker and you can transfer them "in-kind" which means you're not even out of the market. After you move your funds over to another firm, you can then sell them for far less commissions and reallocate them in funds that will likely outperform American Funds.

There's a particular investment firm out there that is member owned and has the lowest fees. I won't mention them by name in case that's bad etiquette when reviewing another company, but if you do your research you'll find many savvy investors recommending them. Biggest Liars in financial advising industry!!! They don't care about you, only how much money you have and make. YOU WILL LOSE YOUR LIFE SAVINGS!!! It all started when we got a knock on the door. I usually sing get sucked into the sales pitch BS, but at the time I hadn't really thought about investing my money.

Well that all changed, when I let them into our house. My BIGGEST MISTAKE in my entire life. Overall, we lost close to a Million dollars!!! Our hard earned money that our advisor assured us we would never lose. He said over and over "Don't Worry. Promises and promises that never came true. I'm so furious writing this, I have told friends and family that I would never ever recommend EJ ever to anyone unless they want to lose their money.

I'm only mad at myself for falling into their trap. That's what they hope for, they go after the elderly, not so smart, and people who don't care to do research, like myself who thought EJ was the best after being told that many times by them. No one else will get you the return I can get you, no one else will give you the service I can give you, blah blah blah, it's all a bunch of BS!

Talk talk talk is all they do. Edward Jones ruins families and their retirements. How am I supposed to get my million back? Mike, my advisor, got a huge bonus commission from me yet now he's nowhere to be found. I took the rest of our money out as fast as I could. I have filed a complaint with the attorney general. Anyone who works for this place should be embarrassed.

There are many other better choices. Anytime I hear someone else talk about EJ it's usually about how they got screwed over by the slimy snakes they are. They'll con you out of your hard earned money anyway you can and they'll be your best friend doing it!!!

Barbara Friedberg Personal Finance Contributing Editor. Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities.

Her work has been featured in U. Finance and many more publications. Edward Jones, a Fortune company, is one of the largest financial services firms in the country.

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The company provides a wide-range of services, including wealth management, retirement and college savings planning and investing guidance. Edward Jones representatives are competent in handling various financial planning services for individuals and business owners. Edward Jones is one of the few financial services firms dedicated to the individual investor.

The firm offers clients access to a wide range of investment and money management products including stocks, bonds, mutual funds, insurance and annuity products. They also offer cash and credit solutions to their clientele. Edward Jones believes in a long-term approach to wealth building with regular meetings between the client and advisor.

The company focuses on quality and diversified investment products and features a personalized approach. Educational and client resources: Assistance with statements, taxes, fraud awareness and protection are available.

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